SSMG’s experience with community communications has been thoughtfully refined over three decades. Some of our clients choose to upgrade their scope of service with the following desirable options.

SSMG believes strongly that effective communication is an important component to a successful community association whether a condominium of 60 units or a master plan community of 2,000 homes. With this in mind, SSMG has added seasoned public relations processionals to our team and developed a compliment of proactive options that monitor unique analytics and impressions on all platforms.

Whether you’re advertising a community garage sale or you’re distributing suggestions for seasonal property care, newsletters can be tailored to the need of each community. We understand the benefits that occur when people are “in the know”. Now it’s easier than ever to keep in touch with your residents to develop open lines of communication. Newsletters are a great way to streamline happenings and create synergy within communities. SSMG recommends that all communities send regular newsletters and we’ve now made it easier than ever to stay in touch with your neighbors!

Whether it’s quarterly or annually, SSMG will create, disseminate and analyze surreys to residents in your community. This is a tool that we use on our own clients to be able to clearly identify areas of support and topics that need addressed. If your community isn’t sending out a survey, at the minimum annually, please consider choosing SSMG to handle this important aspect for you.

In order to better understand your community and its unique needs, we can craft surveys to members about a variety of topics. Here are some examples:

– changes in color palettes and furnishings in social room’s

– amenity utilization rates

– understanding demographic profile of the community

SSMG will help interpret the data and formulate a plan to leverage the results of the analyses in order to accomplish the goals and objectives of the community.

Websites and social media are a powerful tool and informational source for existing resident or prospective buyers. These platforms can quickly distribute bulletins, newsletters, etc. SSMG can help in creating a well thought-out outreach tool for your community. Things that we recommend highlighting online (but not limited to):

Community specific documents, Policies and procedures, Contact information, Rules & Regulations, Architectural Control, Online payment options, FAQ’s, etc.

There are many ways that neighbors communicate online. Having a third party monitor and report to the board on topics being discussed is important. Let SSMG handle this time-consuming aspect of your community.

Please contact Diane via email at or 386-446-6333 for more details.

Very exciting news from one of our amazing communities!

Hammock Dunes Owners Association was recently certified as the tenth Audubon Sustainable Community! As part of the certification process, they have crafted a Long-Term Sustainability Plan that will guide their sustainability initiatives over the coming years. They are the first, private community in Florida to ever achieve certification. Congratulations to Marge Rooyakkers, Travis Houk and their wonderful team on this amazing accomplishment!

Read More…

Located in Palm Coast, Florida, The Landings at Marina Cove Condominium Association Inc. consists of 65 submerged land leased boat slips with direct access to the Atlantic Intracoastal Waterway.

Southern States Management Group, Inc. has successfully managed The Landings at Marina Cove Condominium Association since 1990. In addition to our routine administrative and financial responsibilities, we consistently supervise a number of independent third party vendors and service providers. Throughout our tenure, the Association has very successfully endured several significant maintenance and restoration projects, to include significant dredging activities, etc.

Submerged land lease responsibilities, including regulatory reporting to and compliance with Department of Environmental Protection (DEP) and the State of Florida, have continually and successfully been facilitated on behalf of the Association for uninterrupted operation of the marina

The Landings at Marina Cove Condominium Association has a covenant responsibility to provide enforcement as well as asset management and replacement, as necessary. Ongoing oversight by Southern States Management Group, consisting of routine site inspections and communication among association members, the Board, and vendors, continually results in a solution that satisfies the expectations of Association Members.

Your community can benefit from the vast experience the Southern States Management Team provides. Contact our leadership team today or fill out a “Request for Proposal” online.

Located just steps from the Atlantic Ocean, Portofino offers the ultimate in luxury coastal living. The eleven story oceanfront tower features 64 residence condominiums ranging in size from 1,900 to 4,200 square feet.  Amenities maintained by the Association and its “Porto Mar Neighborhood” include a theatre room, billiard room, social room, workout facilities, and pool and spa.

Southern States Management Group, Inc. (SSMG) was retained by the original (WCI) developer for the Portofino at Hammock Dunes Condominium Association prior to construction in 2004 and continues to provide full comprehensive management services to the building, its Porto Mar Neighborhood and the residents today. Current management responsibilities include the supervision of a full time on-site maintenance and management staff, as well as related administrative, finance, and account responsibilities.

Additionally, Southern States Management Group, in conjunction with proprietary personnel, independent third party vendors meticulously maintains the exquisite common area landscaping, street and low voltage accent lighting, signage, water features, fencing and other similar common area amenities within the private community.  Onsite staff also coordinates the supervised use of a social room and kitchen and recreational facilities that include billiards, televisions, and a theater.

ORMOND BEACH (Friday, September 28, 2018) – Mark Annon, an Ormond Beach resident, born and raised, is celebrating 15 years at Southern States Management Group. A graduate from Mainland High School and student at Brevard College, Annon is a Community Association Manager who currently overseas eight local associations. He manages the day-to-day operations for both the Daytona and Palm Coast offices of Southern States, as well. His role and scope of service has grown over the years. He has managed the maintenance responsibilities associated with all of the rental properties within Southern States and has managed concierge services for nearly six years where he completed all of the unit/home inspections as well as any and all outside repairs. Annon is versed and has been involved with the transition from developer oversight to the owner control. He and his wife reside in Ormond Beach with their three young children.

Troy Railsback with Southern States Management Group, Inc. (SSMG) goes over many resources available for board members online in this video. SSMG has invested thousands of hours and dollars into an internal management system that is available 24/7/365 for board members, residents and community association managers.

This state-of-the-art system provides real-time information at your fingertips! Users can create unique groups within their communities, view compliance enforcement updates, view financials, back-up data, view reports from committees, see delinquent accounts, insurance terms, how many properties are leased, print out board minutes and so much more!

The more one uses the system the better. There’s no need to play phone tag and wait for answers with this online resource. View summary snapshots easily by simply logging on. For more information on this system, contact you community manager. If you are not a current Southern States Management Group client and want information on using this proprietary software contact Jeff Annon at 386-446-6333.

Residents can easily use Southern State Management Group Inc.’s (SSMG) online portal to submit work orders. Listen how easy it is and how we have made this process simple and efficient for residents and board members alike!

This brief video goes over how to check on a work order that has been submitted. You can simply go online in real-time and see what is going on with your work order. This is a great resource that Southern States Management Group provides to its communities. It’s another way that makes our service unique and sets us apart from the rest.

Our team is working hard at getting everything ready for our 2nd Seasonal Board Education Forum happening on Wednesday, September 5 from 5-7pm at LPGA located at 1000 Champions Drive in Daytona Beach. We look forward to seeing all the board members!

Thank you so much to our sponsors:
Wright & Casey, P.A.
Blue Ribbon Pools
Insurance Office of America
First Response Disaster Team
Intracoastal Bank
KWA Engineers

Thank you so much to our vendors:
Candock North Florida
Expert Inspectors
Southern Paint & Supply
Envera Systems
BAM Volusia
Southern States Realty Services
Pye Barker

See you on Wednesday!

To be invited to future Forums, please email Diane at

We are proud to announce our newest strategic partner, Southern States Realty Services (SSRS). Under the leadership of Troy Railsback, SSRS is an experienced, full-service real estate and property management company.

SSRS will connect qualified tenants with property owners. With years of experience in community management, SSRS will help protect your property while providing efficient and effective management services. Additionally, their application and background check process helps ensure tenant quality and resident retention. You decide the level of services you like.

To learn more about your rental options, please contact Tracie or visit us online.

Thursday, July 26, 2018

Jeff Annon Celebrates Ten Years With Southern States Management Group, Inc.

VOLUSIA & FLAGLER COUNTY (Thursday, July 26, 2018) – Jeff Annon celebrated his ten year anniversary with Southern States Management Group, Inc. in June 2018. A graduate from Elon University in North Carolina, Annon received his Bachelor of Science in Finance and his Masters in Business Administration at Rollins College. His role as Vice President of Southern States Management Group includes supervising investment (treasury) management, financial analyses of communities, procurement services, transition oversight and much more.

Southern States Management Group has been in the community for nearly 30 years. With two locations, their experienced team of professionals oversees the daily management of roughly 130 independently operating master and sub-associations representing nearly 15,000 assessment paying units.

Annon is also currently the Treasurer of the Building Association Managers of Volusia and Secretary of the Rotary Club in Ormond Beach where he has been a member for four years.

About Southern States Management Group, Inc.
Founded in 1989, Southern States Management Group, Inc. (SSMG) is recognized as a leading Asset Management firm specializing in not-for-profit residential and commercial community associations located in Northeast and Central Florida. This reputation has been built through the tireless pursuit of providing clients and communities with responsive, high-quality, and value adding services for nearly three decades.

Palm Coast/Flagler County                                            Daytona Beach/Volusia County
2 Camino del Mar                                                          1190 Pelican Bay Drive
Palm Coast, FL 32137                                                   Daytona Beach, FL 32119

386-446-6333 |